Well you can write to forum staff to assist you.
Do PM (private message) forum staff Amy_Law to assist you on this matter.
Or to the forum staff that reply here, by clicking on the staff's post: Send a private message.
Click on this link; >> Send private message to Amy_Law
Please submit and provide with the following information;
Registered subscriber full Name, NRIC/FIN number, account (if any) and your contact & email.
Description: And any other queries do include here, example for return of deposit.
i am not starhub staff &or related to.