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Data usage when Sim card not in use

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New Commentator

Data usage when Sim card not in use

I have a Free MaxMobile (1GB) DataPack -HomeHub Plus SIM which I am not using.

 

Suddenly I noticed that there is a 0.9GB data exceeded on the app.

 

How is that possible?

1 ACCEPTED SOLUTION

Accepted Solutions
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Community Manager
Solution

Re: Data usage when Sim card not in use

Hi gt_daniel, thanks for contacting us. As this requires us to refer to your account details, we are unable to assist you here on StarHub Community. Please direct your query over to Facebook messenger  (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) so that we can log a case for you and respond to you there. Thank you!

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1 REPLY 1
Highlighted
Community Manager
Solution

Re: Data usage when Sim card not in use

Hi gt_daniel, thanks for contacting us. As this requires us to refer to your account details, we are unable to assist you here on StarHub Community. Please direct your query over to Facebook messenger  (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) so that we can log a case for you and respond to you there. Thank you!

View solution in original post