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DTG

Senior Commentator

DTG

Hi I bought data travel global 3gb for Saudi Arabia. But having problem its not activated. When I check 6818 it still not deducted. I already in Saudi for 2 days. How shd I go about getting starhub to activate without incurring roaming rate.

3 REPLIES 3
Community Manager

Re: DTG

Hi @ seirra

 

Did you try activating DataTravel by downloading My StarHub App? 

- Amy
Senior Commentator

Re: DTG

I apply thru that app when Im still in spore. It did said I bought but I reach Saudi n it still full 3gb till today. Means they did not know Im at Saudi right...so no deduction of the data yet

Alumni (Retired)

Re: DTG

Please send me a PM with the subscriber's name, NRIC/FIN, mobile and email address. Thank you.