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Cancelling an order made by mistake.

New Commentator

Cancelling an order made by mistake.

Hi, I would like to cancel an online order I made yesterday, it was made by mistake and the delivery is tomorrow. Please tell me I can cancel the order. My Order ID is CR18080364790. Thank you.

2 REPLIES 2
Grand Guru

Re: Cancelling an order made by mistake.

Hi,

 

Request via forum staff or contact sales hotline 1630.

 

 

Please do write to forum staff to check on your status and assist you.

 

Do PM (private message) forum staff Amy_Law to assist you on this matter.

Or to the forum staff that reply here, by clicking on the staff's post: Send a private message.

 

Click on this link; >> Send private message to Amy_Law  

Or on this link to; >> Send private message to Starhub CS  

Do note that current forum staff mailbox may be having some problem, so send to the 2nd link to Starhub CS.

Alternately do post &or PM via > Starhub Facebook

 

Please submit and provide with the following information;

Message Subject:

Registered subscriber full Name, NRIC/FIN number, account (if any) and your contact & email.

Description:  Do include the sales acknowledgement order and any other queries do include here &or this thread for reference

 

How to send a PM (Private Message) on StarHub Community?

 

 

i am not starhub staff.

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Community Manager

Re: Cancelling an order made by mistake.

Hi mzakhri, I've received your PM and will assist you from there. Thank you - Josephine