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Cancelled Order for no reason

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Valued Commentator

Cancelled Order for no reason

I have an order cancelled without anyone from Starhub informing me.

Called 1633 and ask them to escalate. After one week still no call.

Worst customer service ever.

Trying to port from Singtel to Starhub but i guess it is not a wise choice now.

Better stick with Singtel since they offer XO plan now

1 REPLY 1
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Customer Service

Re: Cancelled Order for no reason

Hi suckySH, thanks for contacting us and we apologize for the inconvenience. As this requires us to refer to your account details, we are unable to assist you here on StarHub Community. Please direct your query over to Facebook messenger  (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) so that we can log a case for you and respond to you there. Thank you! - Jiv