Hello, I cut story short. Total I have 3 lines under my name and just recently I tagged one of my number to CIS with youth plan. Another number I wish to tag with youth plan as the user is under 24 yrs old too. But I called the hotline they say unable to tag it but when I do port over at StarHub the staff there told me able to tag. Can anyone assist me with this issues ??
Hi sirpotato, may I know what was the reason given by the staff when they said they were unable to tag?
The staff told me only able to tag either youth plan or CIS.
but i went to the StarHub store and retailer store both say able to tag both cis and youth plan.
Let me check on this for you, can you PM me with your full name, NRIC/FIN, email, mobile you'd like to tag and StarHub account number?
Please send me your full name, NRIC/FIN number, contact number and email via Private Message and I'll check this for you.