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Bill shock - Roaming charges incurred

New Commentator

Bill shock - Roaming charges incurred

I’ve just returned from a trip to Korea and was shocked to receive a bill with roaming charges on top of my data travel pack. I had disabled data roaming upon the expiry of my data travel pack but charges continued to be incurred, even up to the timing when I was in the plane. I would like to request for a waiver of these charges, thanks

Community Manager

Re: Bill shock - Roaming charges incurred

Hi Seetzzz, we have replied to your PM. 

Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub

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