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Anyway to "re-do" or "re-enter" the switching to $25 Sim Only Plan online?

Senior Commentator

Anyway to "re-do" or "re-enter" the switching to $25 Sim Only Plan online?

Anyway to "re-do" or "re-enter" the switching to $25 Sim Only Plan online?

 

I've just changed 2 mobile lines to "$25 Sim Only Plan" for both of them

 

For one of the mobile lines I missed putting in the "promo code", so ended I have one line with charges of S$25/month and another with charges at S$20/month.

 

I called Starhub support and they cannot do anything.

Anyway to get back my S$120 bill rebate? Thanks!

 

 

4 REPLIES 4
Senior Commentator

Re: Anyway to "re-do" or "re-enter" the switching to $25 Sim Only Plan online?

It looks like I could re-submit or change to the same $25 Sim-Only Plan today. After 24hrs Starhub's website software looks accepting plan changes again.

I will do the changes again after receiving my current month's bill, and hope my S$120 rebate is still available then. Smiley Happy



Community Manager

Re: Anyway to "re-do" or "re-enter" the switching to $25 Sim Only Plan online?

Hi unity0724

 

Thank you for reaching out to us, please drop me a PM with your registered name, registered mobile number and Hub ID/email address by clicking the words bracketed by the arrows here > via Private Message < for me to check for you.

 

Thank you. Smiley Happy 

 

- Jackson

- Jackson
Senior Commentator

Re: Anyway to "re-do" or "re-enter" the switching to $25 Sim Only Plan online?

Hi, Had sent the info to your PM, Thanks!

Community Manager

Re: Anyway to "re-do" or "re-enter" the switching to $25 Sim Only Plan online?

Hi Unity, we have replied you via PM. Thank you 


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