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iPhone 6 Cellular issue - Call Failed, Text Failed

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iPhone 6 Cellular issue - Call Failed, Text Failed

Dear administrator, I have called Starhub many times with regards to this issue and the technical support group doesn't seems to be helping to resolve this issue.

I have been having issues sending out my smses, receiving sms, it always show "Message Sent Failure" even with a 2 bar signal strength.

Not only that, I can't even make any outgoing calls and receive calls as it always indicates "Call failed".

F.Y.I, I updated my iOS to 8.0.2 and I even make a trip down to Apple service centre. tested the phone with a Singtel SIM card and everything is working perfectly.

I really hope Starhub can take this matter seriously as I'm not paying a $88 per month for this quality of telecom service. Furthermore, I am in the sales line and this is really disrupting my work. Please rectify this issue immediately without delay.
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2 REPLIES 2
Senior Advocate

Re: iPhone 6 Cellular issue - Call Failed, Text Failed

but did it bend?
_____
Xperia SP Android v4.3 rooted. Looking to upgrade to Xperia ZL soon
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Hub Master

Re: iPhone 6 Cellular issue - Call Failed, Text Failed

Hi there

Please drop us your details via http://bit.ly/StarHubQuery

Our Customer Service Team will be in touch with you
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