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any new starhub tv recontract packages for existing customers?

New Commentator

any new starhub tv recontract packages for existing customers?

any new starhub tv recontract packages for existing customers who have been starhub for years already? wld be nice if starhub came up with extensive channel coverage for lesser fees for starhub tv patrons that has stayed with starhub for the longest time.
6 REPLIES
Hub Master

Re: any new starhub tv recontract packages for existing customers?

Hi Suhaimi, please leave your details @ http://bit.ly/StarHubCares and let us assist you further.

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Senior Commentator

Re: any new starhub tv recontract packages for existing customers?

I think in the annual report to stakeholders, SH is more interested about the no of new sign-ups. Thus, you can forget about attractive re-contract packages for loyal customers.
Hub Master

Re: any new starhub tv recontract packages for existing customers?

Hi SUHAIMI and niahkong

 

Thank you for sharing your feedback with us.

 

We’re glad to share that, with recent effect, StarHub TV promotions will be made available not only to new customers, but also existing customers who have fulfilled the duration of their current contracts. 

 

Let me know if you require any further clarification.

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Esteemed Commentator

Re: any new starhub tv recontract packages for existing customers?

Hi,

 

We ve been signing contract with Starhub for TV, home broadband, digital voice, mobile broadband for 2 years. Our contact is going to expire soon.

 

The same question like above customers, is there any promotional package for extension or not? We would like to extend for 12 months, as we are not sure about after that, but someone from Starhub told us that promotion is given for 24 months contract only.

 

As this is the extension, not the 1st time contract, you should have priority policy for old customers. You should offer 1 year promotion package as well to your old customers.


Please kindly advise.

Thank you.

Alumni (Retired)

Re: any new starhub tv recontract packages for existing customers?

Hi @Foreverlover

We would like to share that you are not able to extend for 12 months as we only offer 24 months period contract. As noted from the services you had mentioned, you may wish to consider taking up our HomeHub package.
Esteemed Commentator

Re: any new starhub tv recontract packages for existing customers?

Thank you for your reply, anyway.