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Upgrading/ Changing set-top box

Valued Commentator

Upgrading/ Changing set-top box

Hi, 

I have two set-top boxes that I was told to self-swap before May 31st. However, due to some circumstances, I could not meet the deadline. How do I go about swapping these set-top boxes now?
Also, I would like to upgrade only one of them and not use the other box anymore. How would I be able to do this and what do I need?

Please advise, 

Thank you! 

 

3 REPLIES 3
Hub Master

Re: Upgrading/ Changing set-top box

Hi rahjess

What are the model of your 2 boxes?
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Valued Commentator

Re: Upgrading/ Changing set-top box

The oldest digital set-top box!

Hub Master

Re: Upgrading/ Changing set-top box

@rahjess You can bring both sets of equipment to our StarHub Retail Stores to return 1 set as well as exchange the other set to HD Interactive Set-top Box.

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Home is where the ♥ is