As in the subject, I know I have the channels subscribed (eg. TVBJ) but I keep getting "You need to be subscribed" popup. Happened a number of times already.
Edit: Sometimes show 1 channel from Ch 115, sometimes show 5 channels. Now has most/all of my channels in the My Library.
What I want to know is, why isn't it always my max number of subscribed channels but fluctuates?
Are we supposed to click Account-Related Query? It keep redirecting me back to Starhub Community.
I'm still having this issue. And I lodged a case with you guys on FB 2 mths ago. Hello? Now I only have 6 channels in my library. WHAT IS GOING ON.