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Porting to other subscribers

Valued Contributor

Porting to other subscribers

Hi, I already ported my number to other subscribers since beginning of Jan but why do I still receive  the bill from StarHub phone. 

 

In addition i also paid my last bill with starhub in dec. 

please do something and I will not be paying for something that I didn’t use. 

Enough of disappointment with starhub after 10 years of using.