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Old e-bills

SOLVED
Senior Commentator

Old e-bills

I am disappointed that there seems no way to retrieve e-bills older than 6 months ago. The email alert does not specify that the e-bills will only be available for download for 6 months. How can I retreive my e-bills older than 6 months ago please??

1 ACCEPTED SOLUTION

Accepted Solutions
Alumni (Retired)
Solution

Re: Old e-bills

Hi @jimwong, please send me a PM with the subscriber's name, NRIC/FIN and email address. Let me assist you on this. Thank you. 

5 REPLIES
Alumni (Retired)
Solution

Re: Old e-bills

Hi @jimwong, please send me a PM with the subscriber's name, NRIC/FIN and email address. Let me assist you on this. Thank you. 

Valued Commentator

Re: Old e-bills

Hi, 

 

 I would like to get my old starthub bills since I took the connection. Can anyone please help??

 

Thanks, 

 

Ganesh

Community Manager

Re: Old e-bills

Hey ganeshkrajan, you can only retrieve or view up to 6 months of your bills by logging into your Hub iD.

Valued Commentator

Re: Old e-bills

Hi, I am changed exorbitantly for data usage in my last two bills. Can you
please send me the breakup for data usage for each of them?

Thanks
Community Manager

Re: Old e-bills

Please pass me your full name, NRIC, contact number and email address via PM so that I can escalate for assistance on this.