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GIRO & e-statement

Esteemed Commentator

GIRO & e-statement

Hi, I did not want to opt for e-statement but everytime I login to the Starhub Apps, I am being "forced" to select e-statement. How do I revert back to receiving paper statements ? Also, I had mailed in to cancel the GIRO payment of my Starhub bills 2 months ago. Until now, my bills are still deducted thru the same GIRO arrangement. Account # 1.13622041A.

 

Thanks.

4 REPLIES
Moderator

Re: GIRO & e-statement

Hi @yaroopiggy, please PM me the subscriber's name, NRIC/FIN, E-mail address and contact number.  I'll get the mobile team to assist. - Sofia

Sofia
Esteemed Commentator

Re: GIRO & e-statement

xxxxx

Highlighted
Moderator

Re: GIRO & e-statement

Hi @yaroopiggy, I've edited out your personal details from the comment in order to protect your privacy. Please send it to me via PM and I'll get back to you. - Sofia

Sofia
Esteemed Commentator

Re: GIRO & e-statement

OMG I didn't realise what I've replied is on the forum, I tot is PM ! Thanks for alerting me! Will PM u shortly