StarHub Community|The Community Run by You
cancel
Showing results for 
Search instead for 
Did you mean: 

Feedback on Starhub Home Page

Senior Contributor

Feedback on Starhub Home Page

Not too sure if anyone has the same sentiments as me. Whenver I visit Starhub home page (https://www.starhub.com/personal.html), I find the video clip "trying" to illustrate "Singapore's fastest unlimited network" is very irrirating and gives me a terrible headache.

 

I am not too sure what the clip is trying to show and makes the whole website very confusing. When I try to login using the top right corner, I always end up "clicking" on the link to "Fastest Unlimited Network" which makes logging in to my account to view statement and make payment extremely difficult.

 

I think a neat and clean home page will be much better than one clustered with video clips which I have no idea what it is trying to protray. I get the feeling that I am not the kind of cliente (working executive) that StarHub is targeting.

 

Just my personal 2-cent worth of feedback.

2 REPLIES
Grand Guru

Re: Feedback on Starhub Home Page

Looks like there is no more animation or video clip in action.

Instead it include a box to click "Watch now" for the video to appear.

 

Maybe there are do have many complains already.

Or their own people also would be sick of such video clip. 

laugh

 

 

 

i am not starhub staff.

 

 

Community Manager

Re: Feedback on Starhub Home Page

Hi hclee01

 

Thank you for sharing your suggestions. I'll share this with the website team.

 

- Amy