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Educational HD Pack

Respected Commentator

Educational HD Pack

Hi,

 

I signed up the Eductional HD Pack @$26.75 per month valid with 2 years contract. But this month (just after 1 year) I am billed for the full price of $41. Please advise. 

 

hwoha

6 REPLIES 6
Hub Master

Re: Educational HD Pack

@hwoha

Please provide us with your details via http://bit.ly/StarHubQuery

Thanks
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Respected Commentator

Re: Educational HD Pack

@KaiBoon, have submitted my details.

Hub Master

Re: Educational HD Pack

Thanks. The Customer Service Team will be following up with you on it.
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Home is where the ♥ is
Respected Commentator

Re: Educational HD Pack

@KaiBoon, until today I have not received any call from your CS team.
Respected Commentator

Re: Educational HD Pack

When it comes to contract and billing matters, I would prefer to have the matter resolved asap. Hope u understand.
Hub Master

Re: Educational HD Pack

I understand where you are coming from. I have flagged it out to the Customer Service Team.
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Home is where the ♥ is