Educational HD Pack

[hwoha]

Hi,

I signed up the Eductional HD Pack @$26.75 per month valid with 2 years contract. But this month (just after 1 year) I am billed for the full price of $41. Please advise. 

hwoha

[KaiBoon]

@hwoha

Please provide us with your details via http://bit.ly/StarHubQuery

Thanks

[hwoha]

@KaiBoon, have submitted my details.

[KaiBoon]

Thanks. The Customer Service Team will be following up with you on it.

[hwoha]

@KaiBoon, until today I have not received any call from your CS team.

[hwoha]

When it comes to contract and billing matters, I would prefer to have the matter resolved asap. Hope u understand.

[KaiBoon]

I understand where you are coming from. I have flagged it out to the Customer Service Team.