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Do I need to get a new modem?

New Commentator

Do I need to get a new modem?

Hi, just wanna check, I recently just upgraded to the Home Hub 100. 
But my modem is pretty old. So I did a look up on the internet that says it has only the ability to get up to 38mbps up and downstream. Modem model is SB5101.

Would I need to purchase a new modem from you guys to support the new speed that I've upgraded as the speed that I've upgraded to is 100mbps?

3 REPLIES 3
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Veteran

Re: Do I need to get a new modem?

You need to get an approved cable modem capable of 100Mbps but there are only 3 choices:

http://www.starhub.com/personal/support/broadband/equipment-guides/approved-devices-for-home-broadba...

 

Personally, I would rank them in descending order of preference:

1) Motorola SB6120 (probably have to get used from gumtree or other classifieds)

2) D-Link DCM-712

3) Cisco DPC3925

 

Honored Contributor

Re: Do I need to get a new modem?

For Motorola SB6120, must the device from SH or M1 also can use?

Hub Master

Re: Do I need to get a new modem?

The MAC ID of the device will has to be registered on our system.

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