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Data usage

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Valued Commentator

Data usage

  • Starhub app data usage not updating since 10/11
3 REPLIES 3
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Customer Service

Re: Data usage

Hi Tracy1990,
Thanks for contacting us. Please uninstall and reinstall your app to ensure that you'll have the latest version. If you'd like to get the latest data usage update, you may login your Hub ID here https://login.starhubgee.com.sg/VCRLS/login.cgi. Hope this helps. 

Rio

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Valued Commentator

Re: Data usage

Still the same, even online login, no update also
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Customer Service

Re: Data usage

Hi Tracy1990
As this requires us to refer to your account details, we are unable to assist you here on StarHub Community. Please direct your query over to http://m.me/starhub (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) so that we can log a case for you and respond to you there. Thank you!
Rio