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Can't access website

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Esteemed Commentator

Can't access website

Any other website that I visit is fine. But just one particular website isn't allowing me to connect to. It works for others, including my 4g, it just doesn't work on my home wifi.
When I ping it, it tries to send 4 packets but all ends up losing. 100% packet loss.

When I use the online ip changer and try to connect into the website, it works. So I'm confused whether is it the site blocking my IP address or starhub is the one blocking my access to it.
Everyone's Tags (2)
11 REPLIES 11
Valued Advocate

Re: Can't access website

What kind of website is that? Mind sharing?
Esteemed Commentator

Re: Can't access website

Rtsoft.com
I can access it from my mobile network, just not from my home's wifi. When I ping the website, it says request timed out and packet loss 100%. Phone, computers that's connected to wifi can't connect to the website. But any other websites works
Valued Advocate

Re: Can't access website

seems okay for me though.. Using StarHub as well.

 

Flush DNS? Any setup on website blocks or anything?

RTSOFT.jpg

 

Esteemed Commentator

Re: Can't access website

No web blocking etc, flushed dns and all, all done and still unable to connect through using home's wifi.
Valued Advocate

Re: Can't access website

Tried direct connection? Does it only happen on your phone/tablet?
Esteemed Commentator

Re: Can't access website

How do i do that?

 

It happens on all my devices that's connected to the home network. 

Valued Advocate

Re: Can't access website

If you have a laptop, just via LAN cable to the ONT (fibre) on port 1
directly. If there is no issue after that, it could be router setting issue.
Esteemed Commentator

Re: Can't access website

It worked over direct connection.

what am i suppose to do now 

Hub Master

Re: Can't access website

What is your IP Address when able to access and unable to access?

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