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CISCO 4586DVB analog output no sound

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Valued Contributor

CISCO 4586DVB analog output no sound

don't know when it start but i test the analog av output (yellow, red , white cable), video is working but there is no sound change another cable still the same. try a few other thing like switch off and on the set-top check volume is no turn to level 0. no change, any setting to try? is the set-top faulty? the hdmi output is working fine.
3 REPLIES 3
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Hub Master

Re: CISCO 4586DVB analog output no sound

Maybe it is the box issue. When will it be convenient for me to arrange an appointment for you?
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Valued Contributor

Re: CISCO 4586DVB analog output no sound

nevermind, fix the issue, have to COMPLETELY switch off the power to the set-top box, after restart sound is back.
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Hub Master

Re: CISCO 4586DVB analog output no sound

Seem like your issue only require a simple restart of the device. Smiley Happy
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Home is where the ♥ is