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Audio Problem With HD Channels

Esteemed Commentator

Audio Problem With HD Channels

Hi,

 

I am experienceing low sound when i switch to HD channels on TV. For example I on my volume to "15" and it sounds fine on normal channels but when switch to HD channels, it becomes very soft and i had to increase my volume to say maybe "30" in order to hear it. I dont think it is my HDMI cable's problems because I might have tried like 5 differenet HDMI cables and all had the same result.

 

Why is that so? Am i the only one experiencing this problem?

9 REPLIES 9
Hub Master

Re: Audio Problem With HD Channels

All HD channels?
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Home is where the ♥ is
Esteemed Commentator

Re: Audio Problem With HD Channels

Yes all HD Channels.

Hub Master

Re: Audio Problem With HD Channels

Please leave your details over at http://bit.ly/StarHubQuery and let the Customer Service Team assist you further.
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Home is where the ♥ is
Esteemed Commentator

Re: Audio Problem With HD Channels

A starhub staff called me back and he told me that HD channel transmission the volume is lower compared to normal channels. Recommend me to up my volume to "50" or "60". Lol. Even if i max out my volume in my TV, the sound still is pathetic!

Hub Master

Re: Audio Problem With HD Channels

Are you serious? 50 or 60 can make people jump.
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Home is where the ♥ is
Esteemed Commentator

Re: Audio Problem With HD Channels

This is the "advice" Starhub give.

Hub Master

Re: Audio Problem With HD Channels

Please allow me to get someone to follow up with you. Can you provide your details via the above link?
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Home is where the ♥ is
Esteemed Commentator

Re: Audio Problem With HD Channels

Done. Thanks.

Hub Master

Re: Audio Problem With HD Channels

merci
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Home is where the ♥ is