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APN

SOLVED
Valued Commentator

APN

Hi,

 

We install GloberSurfer 3+ in one of our customer's yacht but the access to the internet is still slow..regardless if they subscribe on the best data plan (ELITE) the access is still slow. Is there a settings that needs to be applied in the globesurfer like the APN settings ?

1 ACCEPTED SOLUTION

Accepted Solutions
Hub Master
Solution

Re: APN

What is the required fields for the GloberSurfer?
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Home is where the ♥ is
8 REPLIES 8
Hub Master
Solution

Re: APN

What is the required fields for the GloberSurfer?
========================================
Home is where the ♥ is
Valued Commentator

Re: APN

APN

username

Password

 

Hub Master

Re: APN

You can try this.

APN: shinternet
Username: <Blank>
Password: <Password>
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Home is where the ♥ is
Senior Commentator

Re: APN

I'm on 3G smart surf 100 plan with 1 multiSIM. Managed to connect internet from Huawei E3131 when hook up PC straight. But when connect dongle to Huawei AF23 (3G/4G wifi) router, I cannot connect to internet from any wifi devices.
In the AF23's USB dongle setting, I attempt following input with no success:
Profile: starhub
Apn: shinternet
Dialed number: *99#
User: <blank>
Password: <blank>
Authentication: [Auto]

Any help/advise is appreciated
Veteran
Senior Commentator

Re: APN

Still can't resolved after effecting the changes from the link.
The AF23 keep display "No SIM card" despite plugging e3131 dongle into its USB port
Not sure where else could I turn to for assistance
Valued Contributor

Re: APN

@Cavis69 have you tried contacting Huawei customer support?

they might me able to help.

 

for your information below is their contact number.

 

Hotline: 8006011450
Support Language: English
Support Time: 9:00AM-10:00PM local time, Monday-Sunday(except holidays)

http://www.huawei.com/sg/about-huawei/contact-us/index.htm

 

Hope they can help to resolve your problem!

 

Senior Commentator

Re: APN

Thank you skrai. I'll check with Huawei support later. Meantime I'm checking with ailexpress supplier (where I purchased from) for solution as I'm not sure if it's a faulty set