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volume lost on Friday using remote, can't recover

SOLVED
Valued Commentator

volume lost on Friday using remote, can't recover

Suddenly lost volume using the remote on Friday.  I changed batteries, it's sunday and still no volume.  Strange but the volume up down keys and the center directional (left, right, up, down) all show volume now and nothing happens.

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Accepted Solutions
Community Manager
Solution

Re: volume lost on Friday using remote, can't recover

Hi At a loss

I've sent you a PM. Please check.


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3 REPLIES 3
Community Manager

Re: volume lost on Friday using remote, can't recover

Hi At a loss

Could you let us know the channel number and time you encounter the issue as well as the affected set top box?


========================================
Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub

Has someone helped you?
Say thanks by liking the post.

Has your post been solved?
Let others know by marking the post using the "Accept as Solution" button.

Home is where the ♥ is
Highlighted
Valued Commentator

Re: volume lost on Friday using remote, can't recover

Hi,

 

No volume for every channel.  The cable top box is CISCO 4586DVB HDMI.

 

Thank you!

Community Manager
Solution

Re: volume lost on Friday using remote, can't recover

Hi At a loss

I've sent you a PM. Please check.


========================================
Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub

Has someone helped you?
Say thanks by liking the post.

Has your post been solved?
Let others know by marking the post using the "Accept as Solution" button.

Home is where the ♥ is