Refund from bill error

[Anonymous]

Hi,

       During earlier last year, starhub send me wrong bill that over-charge me for around 4-6 months. I didn't notice and I already paid them. When I called the customer service, he told me that I will get those back within a few months. During my visit to start hub customer service center, I also asked again and he confirm that the system already shows about that. But, I didn't receive about that refund yet. Anyone knows around when I can get those back? Thanks.

[Howard Toh]

I think it is best you send your particulars to us at http://bit.ly/StarHubQuery so that we can check for you

Thanks

[SOEWAIWIN]

Already send from link that you mentioned. Thanks.

[Howard Toh]

Thanks, let us have some time to look into this and we'll contact you