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Refund from bill error

Anonymous
Not applicable

Refund from bill error

Hi,

       During earlier last year, starhub send me wrong bill that over-charge me for around 4-6 months. I didn't notice and I already paid them. When I called the customer service, he told me that I will get those back within a few months. During my visit to start hub customer service center, I also asked again and he confirm that the system already shows about that. But, I didn't receive about that refund yet. Anyone knows around when I can get those back? Thanks.

3 REPLIES 3
Administrator

Re: Refund from bill error

I think it is best you send your particulars to us at http://bit.ly/StarHubQuery so that we can check for you

Thanks


Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub Smiley Happy



New Commentator

Re: Refund from bill error

Already send from link that you mentioned. Thanks.

Administrator

Re: Refund from bill error

Thanks, let us have some time to look into this and we'll contact you


Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub Smiley Happy