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Help!

Veteran

Help!

I keep getting this error message when I tried to open up a file. Anybody can help to solve this issue?

 

invalid xml declaration.png

15 REPLIES 15
Honored Advisor

Re: Help!

Try opening the file with Excel instead of Word.
Veteran

Re: Help!

It's a link from an email. When I clicked on the link, it automatically tried to open up with Word. There's no option for me to open the link/file in any other ways.

Everyone's Tags (1)
Honored Advisor

Re: Help!

I think you should get the sender to send you the file directly. Seems like there is some problem with the source.

Alumni (Retired)

Re: Help!

Problem resolved?
Highlighted
Veteran

Re: Help!

Unfortunately no.

Alumni (Retired)

Re: Help!

hmmm. Maybe I can help?
Veteran

Re: Help!

@razerpro Please do.

Alumni (Retired)

Re: Help!

You recite "om mani padme hum" when opening the file.
Veteran

Re: Help!

@razerproDidn't work. I tried "open sesame" too but nope, the file won't open. Smiley Sad