ShaManje, we do provide for X number of extensions per calendar year for all customers
Unlike credit card companies or banks, we will definitely allow extension of payments unless you have exceeded the extension allowable
Since you did not receive your bills, please contact us at
http://bit.ly/StarHubQuery so that we can check for you. I'm sure KaiBoon and his team will be able to assist you.
Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub
