StarHub Community|The Community Run by You
cancel
Showing results for 
Search instead for 
Did you mean: 

cannot receive text from United States

Valued Commentator

cannot receive text from United States

hi

 

i cannot get any text message from US colleague. my text message gets delivered to US but text from US cannot be delivered to my mobile at . please let me know how to solve this.

2 REPLIES 2
Highlighted
Community Manager

Re: cannot receive text from United States

Hi, please PM us your subscriber name, registered Hub ID / email address and prepaid mobile number to https://bit.ly/2S5w5qq, we’ll arrange for assistance. Thank you.


If my post answers your question, please click on the "Accept as Solution" button!
Valued Commentator

Re: cannot receive text from United States

Hi, I just got a message saying that I need to try manually connecting to the roaming operator. What does this mean? 

 

I am staying in Singapore and cannot receive SMS from US. What roaming operator should I use or my US colleague use?