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StarHub How-to's: Firmware upgrade for mobile broadband devices



Hello. Welcome to StarHub MaxMobile guide.  


In this video, we’ll demonstrate how to upgrade your firmware, so your StarHub mobile broadband dongle can work with the latest operating environment and to resolve any bugs.  


  • First, plug your dongle into the USB port.  

  • Next launch your internet browser and go to

  • Select Broadband, scroll down and select Mobile Broadband.  

  • Under Related Links, select User’s Guide – MaxMobile Devices.  

  • Now, Look for your Modem model, and select the firmware link to open the related file.  

  • Follow the instructions to start upgrading the firmware. 

When the driver is upgraded, the dongle is ready, for use.    


Visit for quick access to the firmware upgrade page on  


We hope you find this video useful.  

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