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Phone able to call out but not able to receive call

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Phone able to call out but not able to receive call

I have problem with my phone. I'm not able to receive call and but I can call out. It have been happening since 1st Nov 2019.

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Customer Service

Re: Phone able to call out but not able to receive call

Hello TZee,

 

Please try to restart or reinsert your SIM in another handset. If the issue persists,

please direct your query over to Facebook PM (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) as this may require us to refer to your account details. 

 

Thank you,

Jo