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On installment payment

Respected Commentator

On installment payment

i get this screen after i use starhub app to make my payment before my date due payment for installment. And i realise my payment did not get through today. And this cause my installment payment to be disable. And i am ask to make full outstanding payment immediately. But i cant pay in full immediately. Please help

 

 
Merchant name: STARHUB EPAYMENT
An error has occurred
Something went wrong
An error has occurred processing your payment

 

 

 

 


Merchant name: STARHUB EPAYMENT

An error has occurred

 

Something went wrong
An error has occurred processing your payment.

Did you receive a time-out?
Did you click the back button?
If the error message is displayed after you entered the card details, pressed Pay, and then clicked the back button on your browser, then the transaction has been securely sent to the bank.

Action: To confirm the status of the payment, please contact the merchant.

Did you take too long to enter card details?
If the error message page is displayed after you entered the card details and pressed Pay, the transaction has not been processed. (For security reasons, you only have a limited amount of time (30 min) to complete the form and press pay).

Action: Please return to the merchant site and restart the payment process.

Otherwise...
If the error message page is displayed and you have not entered the card details, you may not have cookies enabled in your browser. The payment pages require that you enable cookies in your browser.

Action: To enable cookies, please refer to your browser's Help. Then return to the merchant site and restart the payment process.

 


© 2005-2018 Mastercard

 

 

 


Merchant name: STARHUB EPAYMENT

An error has occurred

 

Something went wrong
An error has occurred processing your payment.

Did you receive a time-out?
Did you click the back button?
If the error message is displayed after you entered the card details, pressed Pay, and then clicked the back button on your browser, then the transaction has been securely sent to the bank.

Action: To confirm the status of the payment, please contact the merchant.

Did you take too long to enter card details?
If the error message page is displayed after you entered the card details and pressed Pay, the transaction has not been processed. (For security reasons, you only have a limited amount of time (30 min) to complete the form and press pay).

Action: Please return to the merchant site and restart the payment process.

Otherwise...
If the error message page is displayed and you have not entered the card details, you may not have cookies enabled in your browser. The payment pages require that you enable cookies in your browser.

Action: To enable cookies, please refer to your browser's Help. Then return to the merchant site and restart the payment process.

 


© 2005-2018 Mastercard

 

 

 

 

.

  • Did you receive a time-out?
  • Did you click the back button?

    If the error message is displayed after you entered the card details, pressed Pay, and then clicked the back button on your browser, then the transaction has been securely sent to the bank.

    Action: To confirm the status of the payment, please contact the merchant.

  • Did you take too long to enter card details?

    If the error message page is displayed after you entered the card details and pressed Pay, the transaction has not been processed. (For security reasons, you only have a limited amount of time (30 min) to complete the form and press pay).

    Action: Please return to the merchant site and restart the payment process.

  • Otherwise...

    If the error message page is displayed and you have not entered the card details, you may not have cookies enabled in your browser. The payment pages require that you enable cookies in your browser.

    Action: To enable cookies, please refer to your browser's Help. Then return to the merchant site and restart the payment process.

© 2005-2018 Mastercard
1 REPLY 1
Community Manager

Re: On installment payment

Hi valerie_

 

I've replied to you on your other post.

 

- Amy