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Global SMS

New Commentator

Global SMS

Hi. I need help with my global SMS charges too.

 

I have been charged 6 global SMS charges for the month of 8/11/18 - 7/12/18.

 

I have been consistently getting charged for global SMS since a long period of time. Usually I ignore it because its only 1 or 2 SMS charges and my bill payment is GIRO. So, it's really inconvenient for me to complain and to process the refund etc. This time, it is 6 SMS that I am charged. I am royally pissed now

 

I have never been overseas or everytime when I am overseas, i get their country's prepaid. Can you please rectify

 

I tried to PM Amy Law (Community Manager) but it says 

 

Correct the highlighted errors and try again.

  • One or more of these members do not have private messages enabled. Their names have been removed from the Send to list.

 

Thanks

 

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1 REPLY 1
Community Manager

Re: Global SMS

Hi, we apologise for the delayed response due to high volume of enquiries. Please PM us your subscriber name, registered Hub ID / email address and mobile number HERE, we’ll arrange for assistance. Thank you.