Like many others that had attempted during the time slot of 11am-2pm, its simply an impossible task to make the preorder despite having allocated time slot. I managed to select the date, store and time, and after that, it's a blank screen and that's it. Multiple tries led to nothing. Eventually, the site has issues and the new link is sent via SMS. Still waiting for the link though...
We're sorry about the experience you had.
The booking is now closed and the new iPhone will be available to all from 17 Sept at our StarHub Shop and Exclusive Partner outlet or online store from 20 Sept, while stocks last.
Please check http://starhub.com/iphone for stock availability prior to your purchase.