StarHub Community|The Community Run by You
cancel
Showing results for 
Search instead for 
Did you mean: 

Double payment

SOLVED
Highlighted
Senior Commentator

Double payment

hi, i accidentally paid my bill more than 1 time.

Can starhub refund my money?

Will the payment offset to the following month?

I am used visa/mastercard to pay the bills.

I am on the recurring credit card payment.

Please inform me asap, thank you.

2 ACCEPTED SOLUTIONS

Accepted Solutions
Community Manager
Solution

Re: Double payment

Good day cheungjq

 

If you still have an active account with us, any excess payments will be used to offset your following months bill and will not have double payment to your card. 

Senior Commentator
Solution

Re: Double payment

How can i check it?

I wish to look at it?

2 REPLIES
Community Manager
Solution

Re: Double payment

Good day cheungjq

 

If you still have an active account with us, any excess payments will be used to offset your following months bill and will not have double payment to your card. 

Senior Commentator
Solution

Re: Double payment

How can i check it?

I wish to look at it?