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Delivery charges

Valued Commentator

Delivery charges

Seems online shop is free delivery but end up this charges charge into our bill . 

Grand Guru

Re: Delivery charges

Hi  @Mic Chin


Not to worry on this issue.

This is due to their system (or store staff) error.


When you received your first bill on this contract, do check item by item.

This is common as some users do wrote here.

But sometimes, there are another line item to void this extra charges.


Should there are charges you are unsure about, such as this; do write to forum staff to assist you;

Please submit and provide with the following information;

Registered subscriber name, NRIC/FIN number, Mobile number, and any other details;

PM @Jolene_L  or  Santosh Rai  to assist and look into your case on this matter


How to send a PM (Private Message) on StarHub Community?




I am not Starhub staff &or related to.


Alumni (Retired)

Re: Delivery charges

Hi @Mic Chin, 


We have received your PM and getting our support team to assist you. 



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