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Battery Drain after Switch to Starhub

Senior Commentator

Battery Drain after Switch to Starhub

Hi,

 

I recently switched to starhub from another telco and I noticed that my battery drains fast on my new Samsung Galaxy s8+. I suspect it could be due to the unstable network connectivity. Any resolutions?

 

 

5 REPLIES
Alumni (Retired)

Re: Battery Drain after Switch to Starhub

Hi nelsonwu, can I know what you mean by unstable network? Is the phone having constant difficulties connecting to the network?

- Sal
Senior Commentator

Re: Battery Drain after Switch to Starhub

It was hopping between LTE and 3G.
Alumni (Retired)

Re: Battery Drain after Switch to Starhub

I see. Does this only happen at a certain place or is it constantly? Does a restart or trying the SIM card in another phone help?

- Sal
Highlighted
Senior Commentator

Re: Battery Drain after Switch to Starhub

I tried a factory reset and it seems to stabilize. I'll feedback again if I
face anymore issues. Thanks
Community Manager

Re: Battery Drain after Switch to Starhub

Sure, keep us posted Thank you!