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iPhone 5 replacement

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Valued Commentator

iPhone 5 replacement

Hello there,

 

Starhub said that replacements are subject to availability of the iPhone 5 stock from Apple. I haven't heard any updates from Starhub regarding this. Are we expected to look for spare phones to use while we wait? Is there anything Starhub can do to help users with a dead iPhone 5 (a phone that cannot be used at all)? 

1 ACCEPTED SOLUTION

Accepted Solutions
Hub Master
Solution

Re: iPhone 5 replacement

Hi melanielim

 

You can just visit the Customer Service Centre as they have enough stock. You can bring the whole box along with the accessories as well as your NRIC.

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Home is where the ♥ is
3 REPLIES 3
Hub Master

Re: iPhone 5 replacement

Hey melanielim

 

I have checked with the Customer Service Centre at Plaza Singapura. We do have sufficient stock for the replacement handset.

 

You may visit our Customer Service Centre.

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Home is where the ♥ is
Valued Commentator

Re: iPhone 5 replacement

Thank you KaiBoon. 

 

Should I give the Plaza Singapura store a call before heading down? What do I need to bring? The iPhone only or everything in the box?

Hub Master
Solution

Re: iPhone 5 replacement

Hi melanielim

 

You can just visit the Customer Service Centre as they have enough stock. You can bring the whole box along with the accessories as well as your NRIC.

========================================
Home is where the ♥ is