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iPhone 5 "No Service" problem? Disable LTE.

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Hub Associate

iPhone 5 "No Service" problem? Disable LTE.

If you have noticed your iPhone 5 goes into "No Service" and cannot connect to network, you might want to try to disable LTE.

 

Go to Settings -> General -> Cellular -> Enable LTE -> Off.

 

It happened to my wife's iPhone, and I almost wanted to bring the phone to service centre, but after searching online, I tried this method and ever since then, the connection has been fine.

MusicPhotoLife.com
Twitter/Instagram: @musicdiary
17 REPLIES 17
Hub Master

Re: iPhone 5 "No Service" problem? Disable LTE.

Hey musicphotolife

 

Thanks for sharing this with the community.

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Home is where the ♥ is
Valued Contributor

Re: iPhone 5 "No Service" problem? Disable LTE.

Hi.

 

This method works initially, but when I turn off LTE, I usually do not get 3G network.

I get a small "o" , and the speed is very bad, and almost zero connection.

I cannot even send message and check mail.

And this happens almost most of the time.

 

I have already changed the SIM card, and still having this problem.

I am still on the 3G plan and not shifted to 4G plan yet

 

 

 

 

Hub Master

Re: iPhone 5 "No Service" problem? Disable LTE.

Hi KenGS

 

Could you leave your contact details at http://bit.ly/StarHubCares? I will get my team to assist you further on this.

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Home is where the ♥ is
Hub Master

Re: iPhone 5 "No Service" problem? Disable LTE.

Hi KenGS

 

Could you leave your contact details at http://bit.ly/StarHubCares? I will get my team to assist you further on this.

========================================
Home is where the ♥ is
Valued Contributor

Re: iPhone 5 "No Service" problem? Disable LTE.

HI, how soon can I get a response?
Hub Master

Re: iPhone 5 "No Service" problem? Disable LTE.

Hi KenGS

 

We will respond to you within 24 hours.

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Home is where the ♥ is
Valued Contributor

Re: iPhone 5 "No Service" problem? Disable LTE.

So I should be able to get a reply before noon today
Or before 12.34.
Noted
Hub Master

Re: iPhone 5 "No Service" problem? Disable LTE.

Hi KenGS

 

Last night at around 8:15PM, we have sent you an e-mail. Have you received it?

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Home is where the ♥ is
Valued Contributor

Re: iPhone 5 "No Service" problem? Disable LTE.

Hi KaiBoon.
No I did not received any emaul from you.
Have been checking whole night via my wifi.
and I could not get a stable 3G signal.
But no email.
I even checked the spam box