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change address

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change address

Dear Starhub service,

 Ihave to change my home address,.

71, woodsville, singapore 357797.

 

 

Thanks

Kyawthinhlaing

1 REPLY 1
Grand Guru

Re: change address

Since no Service, switch on wifi

Look for  "My Starhub", and log in.

Then select  "My Account"

and update your particular, such as address.

 

You also need to submit your new address thru email

   customerservice@starhub.com   

providing your detail address, and informing them this address apply to all types of address in their system.

 

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My advise is not to go to branch to change your address.

It happened to me.

They show me that my address in their system had changed. It was the "Billing Address".

But the customer service said otherwise, meaning my "Registered Address" was not changed.

Starhub Acct dept use this "Registered Address" as Official Address to send by mail.

This issue had make the owner of my previous address not happy, and she made several complain report to HDB.

It took me 3 months to resolved this 'addressess' issue.