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Unable to download e-bill

Senior Contributor

Unable to download e-bill

Received SMS regarding my Nov bill amount.

 

But couldn't find the link to download Nov bill in "My Account" portal. And the "Outstanding Amount" is 0, mean I don't have to pay a single cent?

 

6 REPLIES 6
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Senior Contributor

Re: Enable to download e-bill

Just realise the typo on the subject, i mean "Unable" to download e-bill
Alumni (Retired)

Re: Enable to download e-bill

Hi YH Tan, can you PM me with your details so I can escalate this to the billing team for you? I'll need your full name, NRIC/FIN and email.

- Sal
Senior Contributor

Re: Enable to download e-bill

Hi Sal,
I have PM-ed u my details.

Cheers,
Yee Heong
Alumni (Retired)

Re: Enable to download e-bill

Thanks. For the PM, I'll look into it.

- Sal
Senior Contributor

Re: Enable to download e-bill

Any update?

Alumni (Retired)

Re: Enable to download e-bill

Hi YH, I've responded to your PM.