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Sudden data surge: Over 1.78gb of data used in two hours

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Sudden data surge: Over 1.78gb of data used in two hours

I use a few applications very routinely and have never exceeded my data cap of 3GB. 

However, I received a message as at 7.18pm I have already used up 2.8GB. I decided to not open any applications after that and stuck with apps that required little data. When I was using a wifi network, another message came in saying I had exceeded my data usage. 

 

As I use a third party app to track my usage, it showed a surge of about 1.78gb from 7pm to 8pm today. This is very shocking to me and I hope that someone would be able to help.

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Community Manager

Re: Sudden data surge: Over 1.78gb of data used in two hours

Hi jiahui46, please elaborate on your query and PM us the subscriber name, registered Hub ID / email address and mobile number by clicking >> HERE, we’ll better assist you on this.