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Starhub Internet Sim

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New Commentator

Starhub Internet Sim

Hi, I bought 2 internet SIM card on 10 Nov for my huawei WiFi and iPhone. The moment I step in LA airport both devices cannot connect. My Huawei WiFi said internet may not be available till now 16hrs from I landed. I have follow all the instructions. Restart the WiFi and my phone, remove the SIM and insert again, all procedure done. APN setting done. Before the take off in Singapore, I have already connected and no problem encounter. Please explain what the problem?

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Customer Service

Re: Starhub Internet Sim

Hey there, Carinewong0602! Thanks for reaching out to us. As this requires us to refer to your account details, please direct your query over to Facebook messenger (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) so that we can log a case for you and respond to you there. --Addie