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Smart Support application error on note 7

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Esteemed Contributor

Smart Support application error on note 7

i just download Smart Support, when i enter my number and send, it keep showing application error. any idea whats wrong?

3 REPLIES 3
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Alumni (Retired)

Re: Smart Support application error on note 7

Hi HongHai,

 

Are you able to share the following information.

 

Error Screenshot.

Handset Model

Mobile OS Version

 

So that we can assist to check further.

 

Thank you


Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub.

If my post answers your question, please click on the "Accept as Solution" button!

Highlighted
Esteemed Contributor

Re: Smart Support application error on note 7

Hi,

 

Error Screenshot

2016-08-23 02.23.59.png

 

Handset Model

SM-N930FD

 

Mobile OS Version

Android Version 6.0.1

 

Highlighted
Alumni (Retired)

Re: Smart Support application error on note 7

Thanks @HongHai for providing the requested details.

We're checking on this and we will be in touch. 


Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub.

If my post answers your question, please click on the "Accept as Solution" button!