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Recontract voucher

Senior Commentator

Recontract voucher

Hi starhub,

Recently I call up the customer service to request for the voucher and was rejected. Was told the promotion is over. I've been using Starhub line for the past 11 years and my whole family is using Starhub. My contract ended in Jul 13 and to ask for a voucher is so difficult? Or is it that Starhub thinks that there isn't sufficient revenue earnEd from us, therefore to decline my request? Is that how you treat your loyal customer. PLEASE look into it, if no satisfactory reply from you, I think it will be better for us to change subscriber. Thanks.
4 REPLIES 4
Alumni (Retired)

Re: Recontract voucher

Hi CaritaPang

 

Could you leave your details at StarHubCares? I will get my team to assist you further on this matter.

Senior Commentator

Re: Recontract voucher

Hi,

How do I leave my details at starhubcares?
Alumni (Retired)

Re: Recontract voucher

Hi CaritaPang

You can click on the link given above. Alternatively, you can also use this link : bit.ly/StarHubQuery
Senior Commentator

Re: Recontract voucher

Hi, I've left my detail in 18 oct 13. How long will I guys take to reply?