I called the CS hotline a few minutes ago to inquire regarding the re-contract voucher.
I was surprised by her response that the "promotion" is already over. When I asked which promotion, she only mentioned that they are NO LONGER giving re-contract voucher. I've been a long time subscriber and a HUB CLUB member as well.
Please confirm if Starhub is really not giving re-contract voucher anymore.
I just call the Starhub CS, about my Recontract Voucher.
and guess what , thay said no more voucher for recontract.
All the time i always have for my recontract voucher.
This case make me see other provider, because to me like no other different between recontract or new customer.
@Darrell, i have sent you PM about this.
My hub contract is going to expire mar 2014 and I'm evaluating a package(3 mobiles, tv & broadband) deal for my family from 3 local telecom service providers. Being a long time existing starhub customer, I would like to know whether I would get any recontract voucher or promotion offer.
Being a long time customer of sh, sh only offered me free caller id for 12 months for my 3 lines. This only happened when I asked for it on this forum. I regret to inform sh that I won't be recontracting as sh doesn't value long time customer. I will switch over to another telecom for my 3 mobile lines, cable tv and broadband in march 2014. Goodbye sh!