I am trying to convert my starhub prepaid number to postpaid to port over to Circles Life. How do i do this without paying any fee or subscribing to mobile plan? This prepaid number is under my mothers NRIC but for some reason its an invalid NRIC and not recognisd in Starhub
Hi @abdul1974, I suggest that you port your StarHub prepaid sim to postpaid sim-only plan which does not have a contract at our Online Store or walk into StarHub shops. Please do note that there is one working day to process your prepaid to postpaid mobile number porting. Additionally, the original prepaid account holder (which is your mother) must be present and acknowledge the transfer of the number for your undertaking. Otherwise, you are required to have written permission from the account holder and a copy of their NRIC/FIN Pass/ Passport to support your porting request.