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Newly subscribed iPhone 5 (17 April) hardware issues

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Valued Commentator

Newly subscribed iPhone 5 (17 April) hardware issues

I just subscribed a line yesterday for iPhone 5 and immediately, my handset is giving me headaches! Can't make/receive a call even the signal's full bar. Add to that, the VOLUME is INAUDIBLE. I've already tried doing the troubleshooting in the Apple website but no success. Eventually, I called CS and was advised to drop by to any of your Service Centers.

 

Question:

 

Will I get a NEW REPLACEMENT SET (sealed set) out of goodwill or will I be given a "REFURB-LIKE" SET like what I've read on other threads similar to my case?

 

I look forward to hearing your response. This is so annoying and very inconvenient.

1 REPLY 1
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Hub Master

Re: Newly subscribed iPhone 5 (17 April) hardware issues

You will be getting a replacement set.
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