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Digital Voice iphone app logout issue

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Dev
Valued Contributor

Digital Voice iphone app logout issue

I have installed the Digital voice iphone app on my phone. I can make call and no issue on that.

 

The issue is everytime I want make a call from the DV, i have to log in with the user id and password. It doesn't seems to remember it neither runs at the background. If i make a call and switch to another app and come back to DV, the app considered already closed and have to login again. Is this an expected behaviour or an issue on my phone?

3 REPLIES 3
Hub Master

Re: Digital Voice iphone app logout issue

Hi Dev

There is no function to remember the username and password. As a form of security to prevent unauthorisated usage, users would have to enter the username and password.
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Dev
Valued Contributor

Re: Digital Voice iphone app logout issue

I don't see how it will affect the security or at least it should have came with the options at the settings level for the users to choose not terminate the session.

Anyway, thanks for the information

Hub Master

Re: Digital Voice iphone app logout issue

The security feature will come into place for situation whereby the phone is misplaced or another user use it for making unauthorised overseas calls.

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