I just switch from Singtel to Starhub and can't use data to WhatsApp call or telegram call, I always get the " cellular network prevents WhatsApp call" whenever I made an attempt to call with data but texting via WhatsApp and telegram with data has no issues. WhatsApp voice calls, video calls and telegram calls works perfectly fine when connected to WiFi network.
Please advise me on a possible solution.
@EstelleCjx hi Estelle, this will require a check on your number settings back end. Could you send my colleagues who manages Facebook and Twitter a private message with your account details to do a check? Thanks!
My husband and I have the same problem. We cannot send or receive WhatsApp calls using data. Can you help us?