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authorisation letter for account termination

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authorisation letter for account termination

hi! Currently I am not able to attend in Singapore for my account termination. 

What  should I do to authorise my friend to do the termination for me?

 

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Grand Guru
Solution

Re: authorisation letter for account termination

Hi  @hasy

 

For termination matters.

You can contact the HOTline 1633 CS to terminate, as they required your NRIC and Name for verification.

Call from overseas,  +65 6820 1633 

For any other info, below the  Starhub.com  website  you can check under Support.

 

Do take note that for Termination, it will take immediate effect.

 

FINAL bill may takes 4 - 6 weeks to reach you

 

For Mobile terminated, there is nothing to return.

 

For Starhub TV, you are required to return the Set-top box completed set, and any other accessories on loan, if any.

 

For Broadband, you are required to return the ONT on loan.

And any other accessories that is on loan, if any.

 

-----------------------------------------

I am not Starhub staff &or related to.

View solution in original post

1 REPLY 1
Highlighted
Grand Guru
Solution

Re: authorisation letter for account termination

Hi  @hasy

 

For termination matters.

You can contact the HOTline 1633 CS to terminate, as they required your NRIC and Name for verification.

Call from overseas,  +65 6820 1633 

For any other info, below the  Starhub.com  website  you can check under Support.

 

Do take note that for Termination, it will take immediate effect.

 

FINAL bill may takes 4 - 6 weeks to reach you

 

For Mobile terminated, there is nothing to return.

 

For Starhub TV, you are required to return the Set-top box completed set, and any other accessories on loan, if any.

 

For Broadband, you are required to return the ONT on loan.

And any other accessories that is on loan, if any.

 

-----------------------------------------

I am not Starhub staff &or related to.

View solution in original post